Four out of ten people prefer to research online before purchasing offline (ROPO). A vast majority of all sales still happen offline though. So how do we make sense of the online-offline relationship?
One of Google’s recent studies suggest some interesting links between online research and higher basket size. French entertainment and electronics retailer FNAC found that in Spain ROPO customers spend around 33% more in-store than those who haven’t done any online research. Read the full article.
Our December ‘Profile of the month’ is E-commerce entrepreneur Karl Loo. A corporate lawyer turned Tech Entrepreneur/Startup Accelerator, he has gained extensive operational experience establishing, operating and optimizing social commerce companies in Auckland, Hong Kong, Shanghai and South Africa. He tells us about his latest venture, 5Rooms.com.

